Delivery Information
We will happily deliver to a home or commercial address throughout the UK Mainland and beyond. See below for more details:
For our UK mainland customers we can currently offer:
- FREE Next Working Day Delivery – If ordered up until 12pm.
- FREE Nominated Delivery Day – Specify desired day at checkout.
- £25.00 Saturday Delivery – If ordered before Friday 12pm.
For our customers in Northern Ireland, the Offshore Islands or Highlands we can currently offer:
- Please contact us for a quote
For our customers in Ireland we can currently offer:
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How will my order be delivered?
- Your order will be delivered by either our own fleet of vans, or via a courier service. If your order is being delivered by ourselves we are able to provide you with an approximate time window. If we have to send your order via a courier then it will be on an all-day service (9am – 6pm) and we will not be able to provide you with one.
- The delivery vehicle will either be a Mercedes Sprinter size van or a delivery truck roughly the same size as a bin lorry – please advise if there are any local access issues
- All deliveries are kerbside only
- We aim to deliver most orders that are placed before 12pm the following working day. Please arrange your delivery with us if this isn’t suitable.
Kerbside delivery
- Due to insurance guidelines, the delivery is made to the kerbside only and it is up to the driver to determine the nearest accessible point to your property. Please note:
- The driver is unable to enter your property
- We recommend arranging for adequate help to immediately move your order into your property upon delivery
- Please remember that the grass rolls and / or composite decking boards are heavy items and should be handled with care.
Access Issues
- Please inform us if there are any local access issues close to your property so we can make alternate arrangements – for example, narrow lanes and roadworks.
- We may have to charge extra if a redelivery is needed or a smaller delivery vehicle required