In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us” refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company on a need-to-know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages.

Confidentiality

We are registered under the Data Protection Act 1998. Any information concerning the Client and their records may be passed to third parties if legally required. Client records are confidential and will not be divulged to any third party, other than manufacturers or suppliers where necessary. Clients have the right to request copies of any records we keep.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only relate to agreed services and products.

Disclaimer
Exclusions and Limitations

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

Excludes all representations and warranties relating to this website and its contents.

Excludes all liability for damages arising out of or in connection with your use of this website.

This Company does not exclude liability for death or personal injury caused by its negligence. None of your statutory rights as a consumer are affected.

Payment

All major Credit/Debit Cards are acceptable. Payment is required in full within thirty days. Goods remain the property of the Company until paid for in full. Late payments incur interest at 2% above the Bank of England’s base rate.

Returned cheques will incur a £25 fee. A second returned cheque will result in cash-only transactions.

Cancellation Policy

Minimum 24 hours notice is required. Notification may be made in person, email, text message, fax, or other means, subject to confirmation in writing. A £30 administration charge may apply.

Termination of Agreements and Refunds Policy

Both the Client and the Company may terminate agreements. No refunds will be offered where a service is already underway. Payments for unused services will be refunded.

Availability

Services are only available within the UK. Redistribution or republication of any part of this site without consent is prohibited.

Log Files

We use IP addresses to analyse trends and administer the site. This information is not shared with third parties.

Cookies

Like most interactive websites, cookies are used to improve functionality and ease of use. Some affiliate partners may also use cookies.

Links to this Website

Links may not be created without prior written consent.

Links from this Website

We do not monitor external sites linked to from this website. We are not responsible for their privacy practices or content.

Copyright Notice

Copyright and intellectual property rights exist on all text and content of this website. The Company’s logo is a registered trademark.

Communication

Contact details are available on our website. Company registered in England and Wales, Number 7943908, Registered office: Broughton Business Park, Fylde Grass, Unit 5, Fulwood, Preston PR2 9ZZ.

Force Majeure

Neither party shall be liable for failure to perform obligations due to events beyond control, including natural disasters, terrorism, war, riots, etc.

Waiver

Failure to enforce any provision of these Terms shall not be construed as a waiver.

General

The laws of England and Wales govern these terms. By using this site, you consent to these terms and the jurisdiction of the English courts.

Notification of Changes

The Company reserves the right to change these conditions at any time. Continued use of the site signifies acceptance.

Delivery

Delivery is to kerbside only. Drivers cannot enter your property or grounds. If requested to do so, it is at your liability and risk.

Colour Disclaimer

Artificial grass is sent from the same manufacturing batches to ensure close colour matches, but variations may occur. No responsibility is accepted for colour differences or burning caused by reflective surfaces such as windows.

Samples – Composite Decking & Artificial Grass

Samples may differ in colour to purchased products due to production batch differences.

Creases / Flattening

Artificial grass may arrive with creases. This is not a fault. Creases will disappear within three months once in use. Products should be brushed after installation.

Returns

Products must be returned within seven days of delivery. Returns under 15 sq/m are not accepted. Defective goods must be reported within seven days for collection. Made-to-measure items can only be returned if faulty.

Last checked: 26/11/2023